Developing Communication Essay - 1234 Words

Communication skills are vital to the manager’s success. A manager must be an effective communicator to lead people. Assessing your communication skills is the key to your success; nevertheless, most people fail to recognize the role communication plays. When assessing your communication abilities, it is essential to review your interpersonal communication skills. Interpersonal skills are the most crucial skill that is needed to be an effective manager. Interpersonal communication skills are a ‘type of supportive communication that is the key to empowering people and motivating others to become more effective and efficient employees† (South University Online, 2011, p. 1). Supportive communication is beneficial in communicating both†¦show more content†¦Problem Oriented Pointing out to my daughter that her outfit was inappropriate that this is problem oriented supportive communication. Whetten and Cameron (2005) states that problem oriented focuses on problems and solutions instead of personal traits (p.223). If I had implied that I did not like the way you dress that would be personal opinion without telling her it was age inappropriate. Such behavior can lead to a â€Å"deterioration of the relationship rather than to problem solving† (Kettl Fesler, 2005, p. 224). Congruence Congruence supportive communication is significant for it is the superior of the interpersonal communities and relationship. Congruence is â€Å"what is communicated verbally and nonverbally matches† (Whetten Cameron, 2005, p. 224). This is an area that I admit that I problems with. My facial expression sometimes can say opposite of what I say. I tend to refrain from saying something; consequently, my expression may say otherwise. My daughter probably saw my frustration or anger even when I did say it. Such behavior leads to distrust. As a manger, I most definitely do not want to suggest any hidden agendas. I want to build an open and trusting relationship with employees. I will strive to improve in congruence supportive communication. Descriptive Descriptive communication does not evaluate a person. Description communication is designed to reduce tendency to evaluate wand to perpetuate defensive interaction (Whetten Show MoreRelatedDeveloping A Communication Plan For Apple1697 Words   |  7 Pages Developing a Communication Plan for Apple Author’s name: Institutional Affiliation â€Æ' Developing a Communication Plan for Apple Abstract Apple is one of the companies that are doing well in the current world of technology. It produces the best products that are usually of high quality hence meeting the needs of most of their customers. However, the success of Apple has been greatly attributed to the system as well as its leadership structure. 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